Online Ordering Options
We have 2 different ordering methods: ROES is a powerful desktop application (PC or Mac) that shows cropping, while the Simple Order System is web based, works on any device but does not show cropping. In addition to our ordering systems we are also working on integrating with different selling platforms, the first being Etsy.
Please read our Policies before making an order. Please only order prints from us if you own the copyright or have approval from the copyright owner! If we suspect that your images are downloaded off the internet or are otherwise not approved for printing we will cancel your order.
DO NOT send us images of celebrities/athletes to print as these are most likely under copyright and without their permission we cannot print them. If you have express permission from the copyright holder you can contact us for further evaluation.
Your images must be RGB (not cmyk) and should be laid out at as 300ppi at the size ordered, with an attached color profile (sRGB ideally) and saved as a Standard (NOT progressive) jpg. Bleed is not needed, but the image will be cropped slightly on all 4 sides (2-4mm) so do not put text or other important subject matter right up to the edge of the image.
ROES is only available on PC's and Mac's.
ROES is our primary ordering system, please use it if you can.
- Live cropping preview
- Headshot Templates
- Units/ Package prints
- Collects payment (Visa/MC)
- PC and Mac compatible
During the install a desktop icon will be created for starting ROES in the future.
Simple Order System
If your images are already 8x10 and do not need cropping, or ROES won't work for you then try our Simple Order System.
- NO cropping preview
- NO headshot templates
- NO Units/ Package prints
- No payment options, we will send you an email with a link to pay
- Works on any device: computers, phones and tablets
If you are selling on Etsy and would like a simple way to send orders to our lab for fulfillment you will LOVE our Etsy integration!
- Our Etsy App allows us to access your orders and products in Etsy, once you map your products to the images needed, orders can be fulfilled with the click of a button.
*This is still in advanced Beta testing, if you would like to try it out please send us an email at firstname.lastname@example.org and we will hook you up with access.
ROES Video Tutorial
Watch the short video below for a quick look at how easy it is to order in ROES
Details and FAQs
Help! ROES doesn't work
Please see our Support page for detailed help or give us a call at (619) 796-3693.
Is there another way to send you files?
If ROES won't work for you, try our Simple Order System which does not show cropping but will show prices and shipping options and collect all your info.
What type of files does ROES accept?
ROES accepts jpeg, tif and png files. If you need to send another type of file, please use the Simple Order System.
Can you ship my order directly to my client?
Sure - we call this drop shipping - same price as normal shipping. We send the order directly to your client, with a simple packing slip that has no pricing and shows your name instead of ours. The return address will also be yours, our lab is not mentioned any where.